Invite your team and choose product access
Manage one business at a time in Kyloth Accounts, with explicit roles and confirmed ownership changes.
User guide
These guides describe implemented workflows. You still need an account and access to the product; individual features can have separate requirements.
Where: Kyloth Accounts → Manage business team; Commerce Settings → Manage business team in Accounts
Choose the business before changing access. Switching is explicit: an older open tab keeps its old selection and must reload before it can submit a stale action. A shared Kyloth identity does not grant access to every product or every business. Commerce, Clinic, Class and Table serve separate businesses; Desk and add-ons can support a business when explicitly granted.
- Choose Send invitation and enter the person's exact verified email or full phone number with country code.
- Choose Member and an explicit Commerce or Desk role. No product role means no product access. Admin grants management across currently granted products and requires the owner's phone confirmation.
- Check the delivery status. Submitted to delivery provider means the provider accepted the request, not that the message arrived. Not sent and Delivery unconfirmed are not delivery confirmations. A private link is available for the named recipient.
- The recipient signs in with the matching verified identity and accepts the invitation. A new recipient can choose New to Kyloth, enter the exact invited destination and verify its code to create an account and join. This requires configured platform delivery and does not open general registration.
- Invitations last seven days. Send replacement invitation invalidates the previous link. Revoke ends an unused invitation. An accepted invitation cannot restore access after removal, and joining an existing membership preserves its current roles.
- Members see their own access. Owners and admins can manage member product roles; only the owner can add, change or remove an Admin.
- Commerce roles are Manager, Dispatch, Catalogue editor and Viewer / Accountant. Desk roles are Supervisor and Agent. Roles require current product access; expired roles cannot be used.
- Pending invitations count toward Desk capacity only when they reserve Desk access. A Commerce-only member does not use a Desk seat.
- Removing a person moves assigned work to the unassigned queue and revokes business-bound access. The removal receipt distinguishes completed internal removal from external credential revocation still awaiting provider confirmation.
- To transfer ownership, the current owner chooses Offer ownership beside an existing member and confirms on their verified phone.
- The named recipient opens Team and chooses Accept ownership, with their own separate verified-phone confirmation, within 72 hours.
- Acceptance makes the recipient the sole owner and makes the former owner an Admin in the same transaction. Both receive platform notifications. The current owner can cancel a pending offer.
Before you continue
Never share a phone confirmation code. A code confirms one exact action for five minutes; changing its target or using an expired confirmation requires a new code. If the verified phone is lost, use the approved recovery process through Kyloth support; recovery availability and pending review are shown honestly.